Digital Transformation During Pandemic

Digital Transformation (DT) develops in the internet era, describing the application of technology (digitalize) in all aspects of the business. It will completely change the way in which a business operation, increase collaboration efficiency, optimize performance and deliver the value to customers.

The Covid-19 outbreak is today a global crisis which will have a serious and lasting impact on humanity and the world economy. Digital Transformation has brought great opportunities for businesses in the current epidemic and it has become almost essential things if the companies want to survive.

While the Covid-19 pandemic continues to spread around the world, many businesses will lose their financial targets due to supply chain disruptions and declining customer demand. Businesses need to use of this time to accelerate transformation.

IDC conducted a survey in China, collecting perspectives from 32 CXOs (Chief Experience Officer) across 10 industries on the impact of the new Covid-19 on business performance. The importance of IT and DT in the reducing Covid-19 situation and new steps for post-pandemic digital transformation.

3 negative effects of Covid-19 on business:digital transformation 

  • Unable to connect to client directly
  • Reduced sales performance
  • Inability to proceed with manufacturing

3 positive effects of Covid-19 on business: 

  • Strengthen long-term cooperation
  • Raise deep awareness of the value of digital transformation and information technology to all employees
  • Develop skills in online marketing and in market growth.

Sandy Shen – An analyst unit at Gartner said that the value of digital platforms, products and events is now working with global companies effectively. It is an alert for organizations and businesses recruiting direct employees to spend additional investment costs in digital transformation and long-term resilience. Businesses able to transform the technological and investment resources it into digital platforms should minimize the Covid-19’s impact and keep businesses operating smoothly in the long term.

There has been an increase in online learning, video gaming and online shopping in countries like Italy, which have been heavily impacted by the Covid-19.

As digital companies get bigger, many interactions with customers appear on digital network than directly. These digital transformation efforts start with signing up of new online accounts. Digital platforms verification will be the “key” in an organizations DT strategy when running an online business. However, many businesses still require users to visit a store or branch to create a new account or to make personal transactions. This will be a difficult challenge, because most people and countries work on social isolation.

Having an online business website will allow businesses to stay better during this pandemic, both in the short and long term. DT is quite large definition. However, the aim of identity verification is to allow modern companies to streamline the user experience, enable their users to create new accounts and make transactions from smartphones and computers 24/7 having to go to the branch office.

Digital platforms have become a big stage of technology organizations’ developments for the past few years. Due to covid-19 situation that driven digital transformation into the most widespread movement.