Every customer gets an answer, any hour.
CROSS builds AI assistants and automation systems for businesses, then trains your staff to use AI in their daily work.
Buyers ask for a quote, then go quiet. Reps forget to follow up. The system replies at once, alerts the right person and misses no one.Patients ask about prices and appointments late at night; reception can’t keep up. The system replies at once, alerts the right person and misses no one.Buyers leave their number from ads, enquiries are shared out by hand, and nobody can see who has been called. The system replies at once, alerts the right person and misses no one.Service quotes go out and nobody follows up; yearly renewals are forgotten. The system replies at once, alerts the right person and misses no one.
For companies of 10–200 peopleGoogle PartnerCost agreed in writing before you sign
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You’re not short of customers. They’re slipping through the cracks.
- A message at 22:14 gets answered the next morning.
- A rep leaves with the customers in their personal Zalo.
- Tens of millions on ads, no idea which channel sells.
- Month end means merging Excel files until midnight.
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What CROSS does for your business
Our focus is AI assistants, automation and training your staff to use AI. The other three bring customers in and keep them in one shared list.
AI assistants & automation
An AI assistant answers customers 24/7. Repetitive work such as alerting sales, reminders and reports runs by itself.
AI training for businesses
Your staff learn to use AI in their own daily work, with company data kept safe.
Bitrix24 CRM implementation
Customer management software: every customer in one company-owned list, on your phone.
Google Ads & SEO
Google ads and search results: people searching find you first, tracked down to each call.
Websites & landing pages
Company websites and single-product sales pages: fast, and every enquiry lands in your list.
Know the work and the cost before you sign
The cost depends on the scope. After the survey CROSS sends the scope and the cost in writing, and you sign only once you agree.
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Step 1
A free 30-minute call
Know where to start
The first call is free 30 minutes, no sales pitch. You sign only once you agree to the scope and the cost.
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Step 2
Survey and a fixed quote
Scope and cost in writing
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Step 3
Rollout
Tested on real work
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After rollout
Training and support
Your team runs it
- You own 100% of the accounts and data, in your company’s name from day one.
- A fixed cost for the approved scope. No extras.
- Two payments: 50% to start, 50% at sign-off.
- An e-invoice with VAT for every payment.
An example from your industry
- A buyer asks for a quote
- Into the customer list
- Assigned to a rep by region
- Follow-up reminder after 3 days
- Open quotes in the morning report
No quote is forgotten, and reps call back on time.
Services used: Bitrix24 CRM implementationAI assistants & automation
- A patient messages on Zalo at night
- The AI answers and holds a slot
- The appointment goes into the list
- Zalo reminder the day before
- Check-up reminders and aftercare
Late-night messages become appointments; reception confirms in the morning.
Services used: AI assistants & automationBitrix24 CRM implementation
- A buyer leaves a number from an ad
- Into the customer list
- Shared out evenly, Zalo alert to sales
- Call reminders, viewings booked
- Morning report: new buyers, viewings, deposits
Every enquiry gets a call, and managers can see who called whom.
Services used: Google Ads & SEOBitrix24 CRM implementationAI assistants & automation
- Enquiries by Zalo, email or website
- Into the list, by service
- The person in charge gets a Zalo alert
- Quote follow-up after 3 days
- Renewal reminder before it’s due
Every quote is followed up, and renewals are flagged before they’re due.
Services used: AI assistants & automationBitrix24 CRM implementation
Typical fields
The fields of businesses CROSS has worked with. As agreed with our clients, we don’t publish their names.
Manufacturing & distribution
- Furniture manufacturing
- Agricultural export
- Industrial & household equipment
- Energy services
Clinics & beauty
- Dental clinics
Real estate
- Real-estate brokerage
Services & advisory
- Audit services
- Passenger transport & car hire
Before you decide
My staff aren’t technical. Can they use this?
Yes. Each day a rep does three things on their phone: open the Zalo alert, call the customer, tap to log the result. CROSS trains each role and leaves guides for new staff. If someone slips back to their personal Zalo, the morning report shows you the customers nobody called.
What does it cost? Why is there no price list?
Because every business needs a different scope: which parts, how many users, which software to connect. After the 30-minute call and a survey, CROSS sends the scope and the cost in writing. You sign only once you agree, and nothing is added beyond the approved scope.
What if the AI assistant gets something wrong?
It only answers from documents you approve: price list, policies, treatments. Anything outside them goes to a person. Every conversation is logged for review.
Does CROSS train staff to use AI?
Yes. AI training for businesses is a service of its own: on-site workshops, online courses with coaching, or training built around the system CROSS sets up. Exercises come from real work, with a prompt library and data-safety rules. See the training programmes.
If we stop working with CROSS, does the system stay?
Yes. Every account is in your company’s name from the start. The system and data keep running; CROSS hands over documentation so another team can take over.
- Legal entity
- CROSS Technology & Communication Co., Ltd.
- Office
- 1st floor, More Building, 520 Cach Mang Thang 8, Nhieu Loc Ward, Ho Chi Minh City
- Hotline / Zalo
- +84 909 685 155
- Check us
- Google Partner profile
A free 30 minutes to find where to start
You get:
- What is costing you time or losing customers.
- What to hand to AI or automate first.
- A one-page written summary to keep.
Contracts for today’s 3 deals are ready to sign.
17:42Minh, please call Ms Nhung back
07:12 1Mock-up · sample data
Note: the report arrives by itself at 7:00.