The Future of Shopping: Technology Everywhere

The COVID-19 pandemic has reset the retail game board. The most successful retailers will be those that connect with consumers in new ways by leaning in on their digital, omnichannel, and in-store technology ambitions. In this edition, The Next Normal explores the coming decade in shopper experience and retail technology.  Cross Tech & Communication Cross Tech & CommunicationCross Tech & Communication Cross Tech & Communication

Charting the future

According to our analysis, the tech-enabled “store of the future” can double retailers’ EBIT margins and will be easier to operate. It will also provide a better customer experience and greater employee engagement. The technology needed to achieve this transformed P&L is already available, and we calculate that it is ROI-positive. Retail leaders should act now—or risk falling very far behind. Cross Technology & Communication

Technology

Source: A survey from Mckinsey Cross Tech & CommunicationCross Tech & Communication Cross Tech & CommunicationCross Tech & Communication Cross Tech & CommunicationCross Tech & Communication Cross Tech & CommunicationCross Tech & Communication Cross Tech & CommunicationCross Tech & Communication Cross Tech & Communication Cross Tech & Communication Cross Tech & CommunicationCross Tech & Communication Cross Tech & CommunicationCross Tech & Communication Cross Tech & Communication Cross Tech & Communication Cross Tech & Communication Cross Tech & Communication Cross Tech & CommunicationCross Tech & Communication Cross Tech & CommunicationCross Tech & Communication Cross Tech & CommunicationCross Tech & Communication Cross Tech & CommunicationCross Tech & Communication Cross Tech & CommunicationCross Tech & Communication Cross Tech & CommunicationCross Tech & Communication Cross Tech & Communication